Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. At The Barkery & Co., we’re not just another faceless online store—we’re a small team of pet lovers who genuinely care about your experience. In fact, our founder, Sarah, still replies to every single email herself. (Yes, even the ones sent at 2 AM about that squeaky toy your dog can’t live without.)
Whether you’ve got a question, a suggestion, or just want to share a photo of your pup enjoying our treats, we’re all ears. Here’s how to reach us:
Honestly, some of our best product ideas came from customers like you. Remember the peanut butter & bacon dog biscuits? That was all thanks to an email from a golden retriever named Max. So don’t hold back—tell us what’s on your mind!
P.S. Need help ASAP? Try our Live Chat during business hours. Look for the little paw icon in the corner—it’s usually manned by Dave, who knows way too much about catnip.
Fun fact: Our first "office" was Sarah’s kitchen table. Now we’ve got a whole warehouse, but we still taste-test every new treat recipe together. (The human-safe ones, anyway.)
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